Privacy policy

This Privacy Policy describes how Sole & Threads collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Sole & Threads.in or otherwise communicate with us (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal reasons. The revised policy will be posted here with the updated date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, fulfill your orders, and comply with legal obligations. Information is collected directly from you, through cookies, or from third parties.

Personal Information We Collect

  • Basic contact details: Name, address, phone number, email.
  • Order information: Billing/shipping address, payment confirmation, etc.
  • Account information: Username, password, security questions.
  • Shopping activity: Items viewed, cart/wishlist data.
  • Customer support: Details in communications with us.

Information Collected through Cookies

We use cookies to collect data on your device, browser, and interactions. Cookies improve functionality and help us personalize your experience. You can manage cookie settings through your browser.

Information from Third Parties

We may collect information from service providers, payment processors, and marketing partners. Third-party policies apply where applicable.

How We Use Your Personal Information

  • Providing Services: Processing payments, fulfilling orders, managing your account.
  • Marketing: Sending promotional materials and advertisements.
  • Security: Preventing fraud or unauthorized access.
  • Communication: Offering customer support and service updates.

Cookies

We use cookies for analytics and improving user experience. Learn more about our cookie usage here.

How We Disclose Personal Information

  • Service Providers: IT, payment processors, customer support, etc.
  • Marketing Partners: Advertising and promotion services.
  • Legal Requirements: To comply with applicable laws.

Your Rights and Choices

You may have the following rights regarding your personal information:

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Opt-out of Sales/Sharing
  • Restriction of Processing
  • Withdrawal of Consent

Contact

For any questions or to exercise your rights, please contact us at support@soleandthreads.in or visit us at G-295, 1st Floor, Sector-63, Noida - 201301, Uttar Pradesh.