CHANGE OF MIND POLICY
At Sole and Threads, we aim to ensure you are delighted with your purchase. If you change your mind about your order, we offer a straightforward return process to accommodate your needs. Please review our Change of Mind Policy below:
Eligibility
Time Frame: You have 7 days from the date of receipt of your order to return an item if you change your mind.
Condition: Items must be returned in their original, unused condition, with all tags, labels, and packaging intact. Items that have been used, worn, or damaged will not be eligible for return.
Note
In the case of a change of mind, the customer must bear the shipping charges if the order is already dispatched or after 7 days of ordering.
Products sold at a discount or on sale will not be covered under the manufacturer’s warranty, and the final decision of the management and brand owner will prevail in all matters related to warranty and service claims.
Contact Us
For any questions or additional information regarding our Change of Mind Policy, please reach out to our Customer Service team:
Phone: +91 95400 85858
Email: support@soleandthreads.in
We appreciate your understanding and cooperation.
Thank you for choosing Sole and Threads!